covid-19

LEGAL DISCLAIMER

The Tiyay mask is not intended to act as a medical device or other medical product and should not be used as a replacement for conventional and approved personal protective equipment, including surgical masks or respirators. No warranties, either express or implied, are hereby given that the mask will prevent infection or the transmission of viruses or diseases. The mask is not a substitute for professional medical advice, diagnosis, or treatment. If you have any specific questions about any medical matter, you should always consult a doctor or other healthcare provider.

TIYAY TOP PRIORITY

While Tiyay makes and sells homemade & handmade masks and other essential items, Tiyay is committed to being transparent about our products, the standards we follow, and our making process. It is against Tiyay's policies to represent the items as medical devices. Nor may Tiyay advertise the products as designed or intended to mitigate, prevent, treat, diagnose, or cure any disease or health condition. Tiyay will continue to monitor the situation and follow the recommendations according to local authorities, the World Health Organization, and the Center for Disease Control and Prevention.

TIYAY.COM REMAINS OPEN FOR BUSINESS

Tiyay.Com remains open and our customer service team is here to assist you should you have any questions or concerns. We’re just an email or phone call away.
    Email: contact@tiyayandco.com
    Phone:  209-214-8816
You can also connect with us through social media via Facebook and Instagram.
    Facebook: www.facebook.com/tiyayonline
    Instagram: www.instagram.com/tiyayonline

SHIPPING DELAYS

 ​Shipping carriers may be experiencing delays, which may cause Tiyay to experience an inability to obtain materials timely. Tiyay uses USPS for outbound shipments, which may also experience delays due to an unprecedented volume of orders for particular items. 

You can check to see if and how our service & your order may be affected. 

Below is the link of the USPS:

https://about.usps.com/newsroom/service-alerts/ 

SOCIAL DISTANCING

While Tiyay is a home-based business, we are practicing social distancing and maintaining the highest hygiene and safety standards. Tiyay's workroom and all home areas are being cleaned and sanitized regularly. All masks are being sprayed with disinfectant spray before we individually package it.

Stay safe, stay healthy, stay creative. Own it & Rock It!

X.O.

Tiyay Anne